Privacy Policy for Surf Wifi
At Surf Wifi ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your information when you use our application.
1. Information We Collect
When you use Surf Wifi VPN, we may collect the following types of information:
a. Device Information
- Device ID: We collect your Device ID and other identifiers necessary for app functionality.
b. Usage Data
- This includes details such as your IP address, connection time, selected server location, and device information. We collect this data to improve our services and user experience.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Service Improvement: To analyze usage data to enhance the quality and performance of our services.
- User Support: To provide customer support and respond to user inquiries.
3. Information Sharing
We do not sell, rent, or share your personal information with third parties except in the following circumstances:
- Legal Compliance: We may disclose your information as required by law, regulation, or legal requests.
- Service Providers: We may share information with trusted third-party service providers who assist us in delivering our services, but only under strict confidentiality obligations.
4. Data Security
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure.
5. No Log Policy
We adhere to a strict no-log policy and do not store your browsing history, traffic destinations, data content, or DNS queries. We only collect minimal data necessary to ensure the service operates smoothly.
6. User Rights
Under applicable privacy laws, you have the following rights:
- Access and Update: You can access and update your personal information at any time through the app settings.
- Deletion: You may request the deletion of your personal information.
- Withdraw Consent: You can withdraw your consent to the processing of your personal data at any time.
7. Opt-Out Rights
Users have the right to opt-out of:
- Targeted Advertising: Adjust your preferences in the app settings.
- Data Sale: You may contact us to opt-out of any potential sale of your personal data.
- Profiling: Contact us to opt-out of decisions based on automated processing.
- For users in Virginia, we comply with the Virginia Consumer Data Protection Act (VCDPA) and provide clear options to exercise your rights.
8. Data Retention
We will retain your personal information only for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Upon account deletion, we will remove your data within a reasonable timeframe.
9. User Rights Under CCPA
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including:
- The right to request access to your personal information.
- The right to request deletion of your personal information.
- The right to opt-out of the sale of your personal information.
- You can exercise these rights by contacting us at [huiyang198987@163.com].
10. Data Sharing Disclosure
You have the right to know whether your personal information is shared with third parties and the categories of personal information shared. Please contact us for details.
11. Complaint Rights
If you believe your privacy rights have been violated, you have the right to lodge a complaint with your local data protection authority.
12. Legal Basis for Processing Data
We process your personal data based on:
- Consent: When you provide explicit consent.
- Contractual Necessity: For providing our services.
- Legitimate Interests: To improve our services and ensure their security.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted in the app and will be effective immediately upon posting. Please review this policy regularly.
14. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: [huiyang198987@163.com]